Biography
Debbie Levitt, CXO of Delta CX, has been a CX and UX strategist, designer, and trainer since the 1990s. As a “serial contractor” who lived in the Bay Area for most of this decade, Debbie has influenced interfaces at Sony, Wells Fargo, Constant Contact, Macys.com, Etsy, and a variety of Silicon Valley startups. Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.
Her “DevOps ICU” book and training teach non-CX roles about CX, why it’s done by specialists, and how to integrate it into teams and processes. Her “Delta CX” book and training teach companies how to improve customer satisfaction, predict and mitigate business risk, and increase ROI by investing in great customer experiences.
Outside of CX work, and sometimes during CX work, Debbie enjoys singing symphonic prog goth metal, opera, and New Wave.
Conference Presentation and Interactive Workshop
Event Survey Respondents Love Debbie!
“I love her humor. Great performance.”
“Awesome. We developers would need more of that smart UX thinking and ideas.”
“Great talk and lots of awesome info. Learned a ton. Wish there was more!”
“Debbie Levitt did a great job of showing how UX needs to be involved at all stages, and is definitely an inspiration to consider a career in UX.“
“Very informative. Didn’t know much about UX but have a much better understanding now.”
Conference and Private Training Attendees Love Debbie!
And are spreading the word about your events on social media.
Rob Simpson, Medium article, 13 May 2019
@CatAtKinetix
@Cadwallion
@MrHinsh
Chris Kiess, Medium article
@enricaopesare
@marianazo
“Stop making art the gate for UX” – Debbie Levitt @PtypeUX en @theiaconf “No todos tienen que ser diseñadores. No todo el mundo puede hacer UX. UX es una especialidad única, no pidas que además ilustren”
@johnoneillsr
@k04a
Aidan Gill
Excellent talk Debbie Levitt Time for an agile practitioner and developer to understand UX better….. PS… Not to do your job. #devopsdaysgalway
@pflima92
Was awesome hear from @Devopsicu about how come Ux is important to empower your DevOps and then aggregate value for your customers. #DevOpsDaysGalway #HumanizeiInAction
@dessskris
Eye-opening talk from Debbie Levitt at @DevOpsDaysGal about integrating UX into DevOps. We forget how much UX is integral to what we’re building, after all it’s what our customers see. Terrible UX and they go “who built this f-ing useless thing??” Invest in UX! #DevOpsDaysGalway
@cacorriere
@beddari
@alexanderlystad
Listening to @DevopsIcu presenting what may be the most relevant talk to me personally at @devopsdaysoslo – UX is also part of DevOps which in many ways is just a fancy word for cross-functional teams #devops #DevOpsDays
@TheNANDCat
#devops #DevOpsDays A minimum viable presentation by @DevopsIcu about UX and it’s importance @devopsdaysoslo.The goal is to build a fantastic project once. You never get a second chance to make a first impression. Really inspiring!
Organizers Love Debbie!
Tatjana Zavadja, Founder & Organizer of UX Designers Camp
Debbie is very organized, always prepared with well-structured presentations, lots of real-life examples to tell the story and make it easy to follow her speech. When I contacted her to join us for UX Designers Camp she was all in and happy to provide office hours for fellow designers who wanted mentorship and feedback. I also had a session with her and was impressed with how deeply she goes into the topic to be able to give a good feedback, but also to ask smart questions that will help me make better design decisions.
She also got good reviews from other participants on her presentation skills. We would be happy to host Debbie anytime again as our guest speaker because we enjoy her company and believe she brings a lot of value to our design education goals.
Bryan Solan, Organizer of DevOpsDays Galway
Dave Kawula, Founder of MVPDays.com
Development Manager at 2-day private training
Conference Organizer inviting Debbie to speak
After working in UX for almost 20 years I’ve become a bit tired of always reading the same stuff, but in the last few months I’ve come across multiple of your posts and I am super impressed with your work.

Attendees voting in my live poll.

And how the poll turned out as more votes came in.