Debbie Levitt, MBA is the CXO of Delta CX, has been a CX and UX strategist, researcher, designer, and trainer since the 1990s. She’s a change agent focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.
Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.
Her “Delta CX” book and “Transforming Toward Customer-Centricity” training teach companies how to improve customer satisfaction, predict and mitigate business risk, and increase ROI by investing in great customer experiences. She has other training programs that teach non-CX roles about CX, why it’s done by specialists, and how to integrate it into teams and processes.
Outside of CX work, and sometimes during CX work, Debbie enjoys singing symphonic prog goth metal, opera, and New Wave. You can also catch her on the Delta CX YouTube channel.
Conference Presentation and Interactive Workshop
Event Survey Respondents Love Debbie!
“I love her humor. Great performance.”
“Awesome. We developers would need more of that smart UX thinking and ideas.”
“Great talk and lots of awesome info. Learned a ton. Wish there was more!”
“Debbie Levitt did a great job of showing how UX needs to be involved at all stages, and is definitely an inspiration to consider a career in UX.“
“Very informative. Didn’t know much about UX but have a much better understanding now.”
Conference and Private Training Attendees Love Debbie!
And are spreading the word about your events on social media.
Rob Simpson, Medium article, 13 May 2019
Organizers Love Debbie!
Tatjana Zavadja, Founder & Organizer of UX Designers Camp
Debbie is very organized, always prepared with well-structured presentations, lots of real-life examples to tell the story and make it easy to follow her speech. When I contacted her to join us for UX Designers Camp she was all in and happy to provide office hours for fellow designers who wanted mentorship and feedback. I also had a session with her and was impressed with how deeply she goes into the topic to be able to give a good feedback, but also to ask smart questions that will help me make better design decisions.
She also got good reviews from other participants on her presentation skills. We would be happy to host Debbie anytime again as our guest speaker because we enjoy her company and believe she brings a lot of value to our design education goals.
Bryan Solan, Organizer of DevOpsDays Galway
Dave Kawula, Founder of MVPDays.com
Development Manager at 2-day private training
Conference Organizer inviting Debbie to speak
After working in UX for almost 20 years I’ve become a bit tired of always reading the same stuff, but in the last few months I’ve come across multiple of your posts and I am super impressed with your work.
Attendees voting in my live poll.
And how the poll turned out as more votes came in.